Privacy Policy
IDC – International Dialysis Center, Lda., with registered office at Estrada de Alfragide, no. 67, Alfrapark – Building F – 1st Floor South, 2610-008 Amadora (hereinafter referred to as “DaVita” or “We”), is the Data Controller of your Personal Data under the terms set out below. This Privacy Policy explains how DaVita collects and processes your Personal Data on the Internet. This Privacy Policy applies to the websites made available and operated by DaVita, including but not limited to the website davita.pt/pt (“Website”). Your personal data and your privacy are important to DaVita, and we want you to feel comfortable visiting our Website and using our services.
DaVita ensures compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”) and all applicable legislation on personal data protection and privacy, in any processing of Personal Data carried out on the Website.
What are Personal Data
Personal Data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, electronic identifier, or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
Personal Data We collect and how we use it
Contact form
We collect your Personal Data, such as your name and email address, when you contact us through the Website. With your explicit consent (Article 6(1)(a) of the GDPR), we use your Personal Data to respond to your questions, complaints, or any other matter you wish to clarify with DaVita.
At no time should you use the contact form to send DaVita information about your clinical records or any other information containing health data. Please note that this form is not intended to be an alternative means of contacting your physician, whom you should contact directly for any clarification regarding treatment carried out at DaVita clinics.
Personal Data collected through the contact form will be deleted after the contact request has been completed.
Recruitment and Selection Form
In some cases, we may also collect your Personal Data when you apply for a Recruitment and Selection process, in which case your information will be processed in accordance with the provisions set out in the Privacy Policy for Recruitment and Selection of Candidates, available for consultation here. The legal basis for processing your Personal Data when you submit an application is your explicit consent (Article 6(1)(a) of the GDPR). here O fundamento de licitude para o tratamento dos seus Dados Pessoais no momento em que submete a candidatura é o seu consentimento inequívoco (Art. 6.º, n.º 1, alínea a), do RGPD).
Use of the Website
When you visit our Website for informational purposes without providing Personal Data, we may automatically collect additional information about you while you browse. For example, whenever you access our Website, your browser automatically sends us the IP address assigned to your electronic device. Without this information, it would not be possible to communicate with your browser and display our Website on your device. In addition, we use cookie technologies on our Website, our own or third-party, including pixels, with specific functions that may also collect information about your IP address, browsing behavior, and access to Website data.
Additionally, we only use your Personal Data to improve the functioning of the Website and to provide our services effectively.
Personal Data collected automatically will be used for the performance of the contract governed by the Terms and Conditions available for consultation on the Website here (Article 6(1)(b) of the GDPR), as well as within the context of DaVita’s legitimate interest in ensuring the stability and security of the Website (Article 6(1)(f) of the GDPR). here (Art. 6.º, n.º 1, alínea b), do RGPD), bem como no contexto do legítimo interesse da DaVita para garantir a estabilidade e segurança do Website (Art. 6.º, n.º 1, alínea f) RGPD).
How we use and protect your Personal Data
Your Personal Data will be processed by DaVita for the purposes described above, in accordance with the internal policies and standards of the DaVita Group and using appropriate technical and organizational measures to promote their security and confidentiality, particularly with regard to unauthorized or unlawful processing and accidental loss, destruction, or damage.
Without limitation, when you provide your information through our forms, we use cryptographic technologies to pseudonymize your Personal Data. This technology protects your Personal Data while it is transmitted over the Internet from your computer to our servers. To protect our servers, we maintain an ongoing risk management program and apply best-in-class technologies and practices to ensure that your Personal Data remains secure.
Transfers to third parties
We only transfer your Personal Data to third parties in the following situations:
Service providers (“Processors”)
Your Personal Data may be provided to companies contracted to provide services to DaVita, which are bound by written agreement and may only process your Personal Data for the purposes set out in this Privacy Policy. They are not authorized to process the data, directly or indirectly, for any other purposes, whether for their own benefit or that of third parties.
Other Controllers and/or third parties with whom we may share your Personal Data
Where there is a legitimate interest in sharing your information at group level, your Personal Data may be shared internally with other companies within the DaVita Group, meaning our subsidiaries, our holding company, and their subsidiaries, which support the processing carried out by us under this Privacy Policy.
For compliance with legal and/or contractual obligations, your Personal Data may also be transmitted to third parties for their own purposes, such as judicial, administrative, supervisory, or regulatory authorities, as well as entities that lawfully carry out the compilation of Personal Data, fraud prevention and detection activities, market studies, and/or statistical analyses.
Other possible disclosures
- In the event of the sale or purchase of any business or assets, your Personal Data may be disclosed to the prospective seller or buyer under the terms of this Privacy Policy; and
- If DaVita or substantially all of its assets are acquired by a third party, your Personal Data may be considered one of the transferred assets.
Links to third-party websites
Some of our websites provide links to third-party websites. DaVita does not guarantee that such third-party websites comply with policies or standards similar to those of DaVita websites. When visiting third-party websites, please note that this Privacy Policy will not apply. We encourage you to consult the privacy policy of the respective websites.
Transfers to third countries
In the context described above, where necessary for the provision of our services or for compliance with legal obligations, we may transfer your Personal Data to other countries (including countries outside the EEA) that do not ensure the same level of data protection and privacy as in the European Union. However, when transferring your Personal Data to such countries, we ensure that appropriate safeguards are in place, such as transfers being carried out under an adequacy decision or standard contractual clauses approved by a decision of the European Commission.
Cookies and other information We collect
We use cookie tools to collect information about Website usage. Whenever you use the Website, DaVita processes your Personal Data collected through cookies in accordance with our Cookie Policy, available for consultation here. We recommend that you carefully read the Cookie Policy to learn more about how your Personal Data is processed through this activity.
We do not combine information collected through cookies with other Personal Data collected on the Website without your consent, nor do we use cookies to collect or store health-related Personal Data about you.
Rights of Personal Data subjects
As a data subject, you have the right, where applicable, to: (i) request access to, rectification, restriction, objection, portability, and erasure of your Personal Data; (ii) lodge a complaint with the competent supervisory authority – in Portugal, the National Data Protection Commission (“CNPD”); or (iii) obtain compensation and/or damages if you believe that the processing carried out violates your rights and/or applicable data protection and privacy legislation.
Where the legal basis for processing your Personal Data is consent or legitimate interest, you may withdraw your consent or object to the processing at any time, without any adverse consequences, without affecting the lawfulness of processing carried out up to that point. If consent is withdrawn or an objection is expressed, DaVita will immediately cease processing your Personal Data for the relevant purpose, unless processing is required for compliance with legal and/or contractual obligations.
Click here to exercise your rights under data protection and privacy legislation.
Emails sent to DaVita
This Privacy Policy does not apply to content or information sent to us by email that is not directly related to the purposes described above. Strictly personal information should not be sent to DaVita by email. Please remember that DaVita’s Website should be used for the purposes set out in this Privacy Policy and does not replace the care of a qualified professional for medical treatment purposes. Please contact your physician if you require a diagnosis or treatment, or if you need specific and additional information about your health condition.
Children’s privacy
The Website is intended for adults and not for use by children. DaVita will not knowingly collect personal information from anyone under the age of 18.
Retention periods
We retain your Personal Data only for as long as strictly necessary, in accordance with our retention policies, to pursue the purposes for which the Personal Data was originally collected and, where applicable, for the period required by applicable law.
During the processing period, DaVita ensures that your Personal Data is processed in accordance with this Privacy Policy. Once your Personal Data is no longer necessary, DaVita will delete it in accordance with this Privacy Policy.
How to contact us with questions or complaints
You may contact DaVita’s Data Protection Officer (Portugal) regarding any matter related to this Privacy Policy or the protection and privacy of your Personal Data through the following contacts:
Email: dpo-portugal@davita.com
Postal address: Estrada de Alfragide, no. 67, Alfrapark – Building F – 1st Floor South, 2610-008 Amadora
You may also contact the Data Protection Officer of DaVita International Limited via email at dataprivacyinternational@davita.com
Changes to this Privacy Policy
DaVita may, at any time, amend this Privacy Policy to comply with new legal or regulatory requirements or update it where necessary. We recommend that you regularly review this Policy to check the most up-to-date versions. This Privacy Policy was last updated on 29 November 2021.
